Privacy Policy

Who's responsible

KublihanSMP runs kublihanmc.net, the Minecraft server at play.kublihanmc.net and our Discord server, and is responsible for the data described here. Contact us at kublihansmp@gmail.com.

What we collect

When you buy something

• The Minecraft name you enter, what you bought, how many, your order and payment IDs and the time.
• Whop collects your email, payment details and billing details. It shows us your email, your name and Whop username, and the payment's status and amount, but not your full card number.

When you play on the server

• Your Minecraft name and ID, IP address, and join and leave times. Bedrock players also have an Xbox gamertag and ID.
• Your login details if you use a password on the server. Passwords are stored as a secure hash, not as readable text.
• Chat messages and commands, which are written to the server logs.
• Gameplay records: progress, inventory and balance, block and inventory history, and anti-cheat and alternate-account checks, which compare IP addresses.

When you use Discord

• If you link your account, we store your Discord ID and username against your Minecraft account, and use them to give you your rank role.
• In-game chat is posted to a Discord channel and Discord chat from that channel is shown in-game, so other people can read it. Our Discord bot also works with your member details and any commands you send it.

When you visit the website

• Your browser sends the usual technical details, such as your IP address and browser type, to our hosting provider and to Google Fonts.
• We save your Minecraft name and edition in your own browser, so you don't have to retype them. It stays on your device, and clearing your site data removes it.
• We don't set any tracking cookies. Whop's checkout, which opens when you press a Buy button, may use its own cookies and similar tools to process payments and prevent fraud.

Why we use it

• To deliver what you asked for: running the server, your account, and delivering your purchases.
• To keep things fair and safe: enforcing the rules, stopping cheating, ban evasion and fraud, investigating griefing and restoring lost items.
• To run the community: the game and Discord chat link, rank roles and support.
• To meet legal duties: keeping records of sales and handling disputes.

Who we share it with

We don't sell your data or share it for advertising. We only share what each service needs:

• Whop processes payments under its own privacy policy.
• Vercel hosts the website and Railway hosts our bot and order records.
• Discord carries our bot and chat, and Google Fonts serves the website's fonts.
• Mojang serves the skin pictures on our staff cards, so your browser contacts it when those cards load.
• Companies that power the Minecraft server, such as hosting and network providers and license checks for server software.
• Authorities or others when the law requires it, or to protect players and the server.

Staff can see player information when they need it for moderation and support. Some of these companies are outside your country, including in the United States, so your data may be handled there.

How long we keep it

• Unpaid orders: deleted after 30 days.
• Paid orders: kept for our sales records and to handle disputes.
• Discord links: kept until you unlink your account.
• Server logs, gameplay records and login data: we have no fixed deletion date yet. We keep them while they're useful for moderation, support and running the server, and you can ask us to delete yours.
• Your Whop data is kept under Whop's own policy.

Your rights

You can ask us to show you the data we hold about you, correct it, delete it or give you a copy, and you can object to how we use it. Email kublihansmp@gmail.com with your Minecraft name. We may need to check the account is yours first.

We may keep some data where we need it, for example ban records, sales records or data needed for a dispute. Philippine residents have rights under the Data Privacy Act of 2012 and can complain to the National Privacy Commission. If you live elsewhere, you may have similar rights and can contact your local regulator.

Children

Many Minecraft players are young. Anyone under 18 needs a parent or guardian's permission to buy from us. We don't knowingly collect more from children than is needed to play. If you're a parent and think your child has given us data they shouldn't have, email us and we'll help.

Security

We limit who can access server data, store passwords as hashes and use encrypted connections for the website and store. No system is perfectly secure, though, so please use a unique password for the server.

Changes to this policy

We'll update this page and the date at the top when our practices change. See also our Terms of Service.